FAQS
【1】Why choose FuxkDoll.com?
At FuxkDoll.com, we strive to provide our clients the most realistic sex dolls. To ensure that our clients can enjoy the best shopping experience, we offer you:
1. Sex dolls made of high quality TPE silicone materials. We reject second-hand materials, so you can get 100% safe and non-toxic sex doll. Fuxkdoll.com guarantees that the authenticity dolls selected are fully functional and do not have any defects.The warranty applies to any manufacturing defects. We provide you with a user guide for safe use.
2. The fastest and most convenient express delivery to your countries. We focus on clients' privacy protection, so you won't find any personal information on your packages.
3. 24-7 customer service and contact via chat, phone or email. If you have any question or feedback, please feel free to contact us.
【2】Are your website and products authentic?
Absolutely not! We are authorized retailers of the most popular and high-quality sex dolls in the world. Aside from offering our clients the best in customer care, we guarantee our sex dolls are quality, genuine, name-brand products from designers like Iron Tech, WM, and YL, among others. Furthermore, we guarantee our sex dolls are authentic by:
We promise that all of our products are authentic. Since 2017, Fuxkdoll has formed partnerships with most well-known doll brands and become their main certified distributors, such as WMdoll.
Such as:When you buy WMdoll in our store, you will also receive a card with a security code. You can verify the authenticity by entering the code on the WM official website.
【3】The Fuxkdoll.com Guarantee?
Fuxkdoll.com guarantee covers your sex doll's entire main structure - skeleton, arms, legs, fingers, and toes - as well as her outside appearance, skin, and eyes from any defects.
Fortunately, those defects are extremely rare because of the premium quality our manufacturers put into every doll. In addition, you will see your sex doll before he or she even leaves the factory! That way, you can approve every inch of your doll before they are packaged and shipped your way.
However, in those rare cases of damage occurring during shipping, we have you covered.
Therefore, as soon as your sex doll arrives and you begin the exciting job of unboxing him/her, it's important to pay close attention to the frame, appendages, skin, and body. Note any damage or major flaws, take photographs and contact us within 24 hours.
Email:sale@fuxkdoll.com
CONTACT NUMBER:Fans of our website come from all over the world, and only English-language customer service calls are currently supported.
Referring to our contact page.
【4】Why can't I contact online customer service?
Contact Number:
Fans of our website come from all over the world, and only English-language customer service calls are currently supported.
Online Customer Service
Due to the different time in different places, online response may not be timely. Our customer service is online 8:30pm-5am US time.
【5】The payment methods?
【6】Why did my credit card payment fail?
The possible reasons are as follows:
Reason 1: incorrect account/billing details(card number, expiration date, billing zip code, CVV/CVC),please check again.
Reason 2: The bank card has a limit, please contact your bank.
Reason 3: The payment system is busy and caused an error. Please try again later. This is very important. Of course, you can choose other credit card payment methods.
If the problem is not resolved, please use a bank card transfer or PayPal to pay, thank you.
【7】About Shipment
We offer free & discreet worldwide shipping. The price you see on our website is the final price you need to pay. We pay the customs fees.Please be assured that no hidden costs.Please note that due to legal prohibitions, our dolls cannot be delivered to all Islamic countries.
Note: Sex doll products shipped to the UK, Canada, Mexico,Switzerland and Norway will require customs clearance by the customer.
In stock: After successfully creating the order, we will have 1-3 days to prepare the goods to be inspected, packaged and customized. After about 3 days, upload the logistics order number, and you can view the relevant transportation information online.
Out of stock: Your doll will be delivered approximately 7-35 days after we receive the payment. Wait times vary depending on brand, doll size, options requested and time of the year (orders placed shortly before Chinese New Year require an extra two weeks wait time). For specific wait times please check dolls' product pages or ask us direct.
The transportation time is usually 5-10 days, under special circumstances (for example: due to bad weather, customs inspection, congestion at the unloading port and the impact of the new coronavirus in certain areas, etc.).
We have warehouses in Los Angeles, Europe, the Netherlands, Asia, Japan, Korea and China. Some products can be shipped directly locally, while others are shipped in China and Japan. (Each warehouse has different inventory. We will allocate and ship according to the actual inventory quantity, and we do not accept delivery from designated warehouses.)
All dolls are manufactured in strict accordance with manufacturing standards to ensure that the dolls are perfect. We also double check each doll before shipping to make sure you get the best sex doll.
Your package will be shipped by FedEx, DHL, or UPS. Once it's shipped, we will send you the tracking number by email.
The doll will be packed in a plain carton box. Your doll will be labeled "mannequin". Each box is shipped discreetly with no indication of the contents on the outside of the box. All your courier will know is that the shipping container is heavy and marked fragile.There will be no information indicates that it's a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.
Sex dolls are packaged and shipped in a way that protects them from any harm or damage. Although the outer shipping container is cardboard, the inner packaging is much more sturdy. For instance, inside the cardboard box is a plastic case that contains foam which is cut to fit your sex doll. Furthermore, your doll is partially disassembled to ensure it won't break during shipping.
First, your sex doll's entire torso, arms and legs are intact. Her lower arms and hands as well as lower legs and feet are carefully wrapped to protect them from bending or being crushed in transit. Your doll's head is separate, it is carefully wrapped and weaning an eye mask to protect her skin and eyes. These parts are fitted into the foam so they don't move around within the packaging. Next, the hardware, wig, instruction manual, orifice heater and other accessories are placed into the box. Finally, the inner box is closed and sealed before the outer cardboard is closed and sealed for shipping.
【8】Does Fuxkdoll.Com Accept Returns?
1.YES:
We do accept returns but only under certain circumstances. For instance, we only offer refunds on sex dolls that are defective or damaged by the manufacturing process or during shipping. Simply take photos of the damages, write down every detail and contact us within 24 hours of receiving your doll at sale@fuxkdoll.com.
Furthermore, please keep in mind that variations in skin color and make-up are common as our sex dolls are hand-crafted. Therefore, each has its own individual character which is not considered a defect or damage. Additionally, your sex doll's eyelashes and fingernails are attached lightly and many come off during shipping. These items are easily fixed by using TPE safe glue.
2.NO:
After I Have Used My Sex Doll, Due to laws in regard to adult products and cleanliness, we cannot accept the return of your sex doll companion after she has been used.
Still, customer care is important to us. Therefore, if your doll is damaged in any way, please contact us so that we may discuss the problem and see if we can come up with a viable solution.
【9】How to Tell a Sex Doll is Fake?
Unfortunately, many buyers have been scammed by illegitimate websites showing photos from the best companies but delivering sub-par, cheaply made fakes. Therefore, it's important to be on the lookout for fake sex dolls.
Such as:
【10】Are your dolls the same as the pictures?
Yes, our pictures are all taken by corresponding dolls.If you want to customize more options please contact us for remarks at sale@fuxkdoll.com.
【11】Which Sex Dolls Are Better? Silicone vs TPE vs Hybrid
Purchasing a sex doll is a huge investment. Therefore, it is important that you know everything you can about how sex dolls are made, how long they last as well as the cost involved. This chart will give you information to help you make the best purchasing decisions for you.
Life expectancy depends on how you care for your doll and the frequency of use.
Prices are from Fuxkdoll.com as of 01-08-2022 and are subject to change.
【12】About the material of our sex dolls.
1. What is Medical-Grade Silicone?
Medical-Grade Silicone is usually referred to as Medical Healthcare-Grade Silicone and is a type of rubber. Furthermore, Medical-Grade Silicone:
2. The Downside To Silicone.
3. What Is TPE?
TPE stands for Thermoplastic Elastomer and is a material made from a physical mix of polymers such as plastic and rubber. Furthermore, TPE:
4. The Downside Of TPE
【13】Does Fuxkdoll.Com Sell AI and Robotic Sex Dolls?
Yes! We are on trend with the remarkable, cutting-edge technology featured in AI (robot) sex dolls. We have a total of 7 models of high-tech, luxury sex dolls and will add more as technology and sex doll styles change. For now, our AI robot sex dolls are some of the best on the market and offer some exciting features
* From AI Tech UK
"The AI Sex Robot is made from M-TPE. This is a modified version of classic TPE that Sex Dolls are made from that has a greater level of flex and elasticity in order that the face can make very noticeable expression and movements to give the impression of talking. The M TPE is Food grade and has MSDS and 16P certification. The elasticity is more than twice that of normal TPE material and more soft than silicone material. It has less oil expulsion and not easily torn. It is more safe, comfortable and exquisite which is just what was required for the AI Tech Sex Robot."
【14】Doll Care & Maintenance
The most frequent question we receive is "How do I clean my sex doll after use?". This is a great question and deserves a thorough answer. Proper care of your sex doll will extend its lifespan for many years, keeping her fresh, clean, and sexy.
Cleaning your sex doll after use is actually a very easy process and can be completed in just minutes if you've got the right tools. Here are the tools we recommend and how you can use them to keep your sex doll looking good as new.
Vaginal Irrigator
A vaginal irrigator, also known as a douche or enema bulb, is the perfect tool for washing out your doll after use. To use one of these you simply fill it with soap and water then use it to flush out and clean your doll's vagina. For best results, this should be done immediately after you've finished with your doll. We recommend that you do your initial flushing with cold water then switch to warm water and soap to sanitize.
Vaginal irrigators are very inexpensive and easy to use. All that is required is that you move your doll to a place where the water can drain out of her and not make a mess.
Vaginal irrigators are the best tool for cleaning your sex doll after use.
Vaginal Irrigator
A vaginal irrigator, also known as a douche or enema bulb, is the perfect tool for washing out your doll after use. To use one of these you simply fill it with soap and water then use it to flush out and clean your doll's vagina. For best results, this should be done immediately after you've finished with your doll. We recommend that you do your initial flushing with cold water then switch to warm water and soap to sanitize.
Vaginal irrigators are very inexpensive and easy to use. All that is required is that you move your doll to a place where the water can drain out of her and not make a mess.
Vaginal irrigators are the best tool for cleaning your sex doll after use.
Handheld Shower Head
Purchasing a removable handheld shower head is a great option for sex doll owners that like to shower with their doll (very fun indeed). The handheld shower head allows owners to position the stream of water to clean out their sex dolls after use. An added bonus is a shower head with adjustable stream settings so that you can turn it up to a high-pressure setting. With enough pressure, you'll be able to quickly flush out your doll in seconds, and since you're already in the shower, you don't have to worry about where the water will drain to.
Squirt Water Bottle
For our readers that are one a budget, any water bottle with a squirting mouth piece can be used in a pinch as a makeshift vaginal irrigator to clean out your doll. Simply follow the same procedure as described for the vaginal irrigator above.
Anyone who owns a sex doll should get an antibacterial spray cleaner that is intended for sex toys. You can find different once here: SEX TOY CLEANERS
TPE dolls are fairly easy to clean but because they are porous, they cannot be sterilized. They can be cleaned with diluted antibacterial/mild soap and water or sex toy cleaners.
AVOID: Bleach, rubbing alcohol, boiling water, and dishwasher. Alcohol, bleach, or dish soap will break down the material.
If your sex doll is just a little dirty, she can be wiped with a wet microfiber cloth.
A sex toy anti-bacterial spray with aloe is fine for silicone and other materials commonly used in sex dolls and other toys. You can also try a foaming cleaner for more intense scrubbing and subsiding. Don't forget a douche to clean out internal parts after use. Finally, consider a refresh powder for any realskin-type products. This can prevent drying and cracking. Here are a few other items you should keep on hand. Some of them may be around your house: Soft clothes that are lint-free. A bottle brush. Mild shampoo. Oil-free makeup remover.
You should not leave boned or underwired bras or clothes on a doll for long periods of time. For durability, do not position at highly stretched positions over a long period of time. Although the elasticity of TPE material is marvelous, excessive stretching for long periods of time might result in deformation.
Because TPE material is porous, it can easily get stained from colored clothing or surfaces. Most stains will eventually dissipate on their own, but it is recommended to try removing stains as soon as they appear.